Expand
Growth
Expanding account value through upsells, cross-sells, renewals, executive engagement, and portfolio management.10 certifications ยท 4 categories
Category
Role
Showing 10 of 10 certifications
Account Strategy & Growth (2)
Build account growth plans
Build an account growth plan that maps current footprint, whitespace, stakeholders, timing, and the path to expanded impact.
Coordinate executive sponsor engagement
Plan and coordinate executive sponsor involvement, meeting cadence, and follow-up actions that support retention and growth.
Qualification & Discovery (1)
Retention, Renewal & Expansion (4)
Negotiate expansion commercial terms
Negotiate add-ons, seat growth, module expansion, or package changes in a way that stays tied to measurable value and readiness.
Negotiate renewals and contract changes
Negotiate renewal terms and contract changes while protecting NRR and preserving long-term trust.
Structure multi-year and enterprise agreements
Structure multi-year, ramped, or enterprise agreements that align commercial terms to value and adoption maturity.
Create cross-sell and upsell proposals
Package commercial expansion proposals that clearly connect new use cases to outcomes, scope, and terms.
Systems, Process & Inspection (3)
Prioritise portfolio coverage and customer cadence
Tier accounts and plan the right proactive cadence by value, risk, timing, and growth potential.
Forecast renewals, expansion, and NRR
Forecast renewals, expansion, and NRR accurately and explain changes using supporting evidence.
Manage expansion pipeline
Build and manage expansion pipeline with clear stages, evidence, next steps, and mutual commitments.
Assess your team on these skills
Run a skills assessment to find gaps in the Growth stage and build an enablement plan.
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